HomeHow It Works

From first call
to your first alert.

Here is exactly what happens when you reach out — a walk-through, a written plan, a clean install and time to learn the app — with no pressure at any step.

  • A free walk-through at your property
  • A written layout and quote before anything is installed
  • We stay until you are comfortable with the app

What to expect, step by step

Buying a security system should not feel like buying a used car. You see the plan on paper, you know the number, and you decide in your own time.

A technician and a homeowner walking along the side of a stucco house, pointing at the eave

We walk it with you

Call us or send a request and we set a time to come out. We walk the house or the building with you, look at every door, gate and blind spot, and ask how you actually use the place — who comes and goes, where the kids play, where the trucks park.

  • At your property, at a time that suits you
  • Every entry point and blind spot checked
  • Your questions answered on the spot
A security technician ready for an install

Install day

Once you have the written layout and quote and you say yes, we schedule the install. The crew mounts and connects everything in the plan, tests each sensor, camera and lock, and cleans up before leaving.

  • Only what is on the plan you approved
  • Every device tested before we go
  • Cables run neatly, work area left clean
A living room with the lamps on in the evening

Learning the app

Before we leave, we set up the app on your phone and on anyone else who needs it. We show you how to arm and disarm, check the cameras, lock the doors and change the alerts, and we do not leave until you have done it yourself.

  • The app set up on every family phone
  • Hands-on practice, not a pamphlet
  • Schedules and alerts set to your routine
Built in

A written plan and a real number
before anything goes on the wall

After the walk-through you get a written layout showing where each sensor, camera and lock goes, with the quote beside it. Take it home, talk it over with the family, compare it — nothing is signed on the spot.

Call or request

Tell us a little about the property and pick a time.

Walk-through and quote

We see the place in person and put the plan in writing.

Install and training

We put it in, test it, and teach you the app.

Get a free quote

After the install

The system is yours to run. These are the ways we stay useful once it is in.

Optional monitoring

Add it now, add it later, or run the system yourself.

Service visits

If something needs adjusting or moving, we come back out.

Adding more

Start small and add cameras, locks or sensors when you are ready.

Questions answered

Call us when you cannot remember how to change a setting.

Start with a walk-through.

Tell us about your home or business and we will set a time to come out, walk it with you and put a number on it — no charge, and no pressure to sign anything on the spot.

Call (956) 624-2463

Request a free quote

Leave your details and a line about the property, and we will get back to you. Or ask Sage, the assistant in the corner, to fill this in for you.

A phone number or an email — one is enough.

Questions

Questions people ask about the process

Straight answers before anybody comes out to look at the property.

Is the walk-through really free?

Yes. We come out, walk the property with you and give you a written layout and quote at no charge. You are under no obligation to go ahead.

How long does the walk-through take?

It depends on the size of the property. A house usually goes faster than a warehouse or a business with several doors and a gate. We will tell you roughly how long when we set the time.

Do I have to decide on the day?

No. You get the layout and quote in writing so you can think it over, talk to family or partners, and call us back when you are ready.

How long is install day?

That depends on how much is going in and how the building is put together. We give you an honest estimate with the quote so you can plan around it.

Do I have to be home during the install?

Someone needs to let the crew in and be there at the end, when we set up the app and show you how everything works. You do not have to stand over us in between.

What if I want to change the plan after install?

Systems can grow. You can add sensors, cameras or locks later, or have us move something that is not in the right spot. We will tell you what a change involves before we do it.

Do I need monitoring?

No. Monitoring is optional. Many people run the system themselves from the app. You can add optional monitoring whenever you want.

More ways to protect it